Privacy Policy
At Casaburgos Properties LLC, operating Echo Valley Cottages, we value your privacy and are committed to responsible communication practices. This A2P Messaging Policy explains how we collect, use, and manage your information when you opt in to receive SMS (text) messages from us.
1. Program Description
By opting into our messaging service, you agree to receive SMS messages related to:
- Reservation confirmations and updates
- Booking reminders and check-in instructions
- Customer support communications
- Promotions, offers, and seasonal updates (if opted in)
Message frequency may vary depending on your interaction with us.
2. Opt-In Consent
You may opt in to receive messages by:
- Submitting your phone number through our website
- Booking a stay with us
- Requesting information or support
By providing your phone number, you confirm that:
- You are the authorized user of the number
- You consent to receive SMS messages from us
3. Opt-Out Instructions
You can opt out at any time by:
- Replying STOP to any message
- Contacting us directly at Hiram.burgos@echovalleycottages.com
After opting out, you will no longer receive SMS messages except for necessary service-related communications.
4. Help & Support
For assistance, you can:
- Reply HELP to any message
- Email us at Hiram.burgos@echovalleycottages.com
5. Message & Data Rates
Standard message and data rates may apply depending on your mobile carrier and plan. Casaburgos Properties LLC is not responsible for these charges.
6. Data Collection & Usage
We may collect the following information:
- Phone number
- Message interaction data
- Booking-related details
This information is used to:
- Deliver requested messages
- Improve communication services
- Provide customer support
7. Data Sharing
We do not sell or share your mobile information with third parties for marketing purposes.
We may share data only with:
- Messaging service providers (e.g., SMS platforms)
- Service partners necessary to deliver communications
- Legal authorities if required by law
8. Data Security
We take reasonable precautions to protect your information from unauthorized access, misuse, or disclosure.
9. Eligibility
You must be at least 18 years old or have parental consent to participate in our messaging program.
10. Changes to This Policy
We reserve the right to update this A2P Messaging Policy at any time. Updates will be posted on this page.
11. Contact Information
Casaburgos Properties LLC
Echo Valley Cottages
1 Lower Lakeview Dr
East Stroudsburg, PA 18302, USA
📧 Email: Hiram.burgos@echovalleycottages.com

